Our Vision

To empower individuals worldwide to achieve healthier, more active lifestyles by combining innovative fitness technology with exceptional customer care.

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Our Mission

Our mission is to provide high-quality, technology-driven fitness products that inspire motivation, track progress with precision, and make wellness accessible to everyone—anytime, anywhere.

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Why Choose Us?

  • Customer satisfaction

    We put your happiness first with reliable service, quick support, and a commitment to making every experience seamless.

  • Advanced Technology

    Our products use cutting-edge fitness tech to give you smarter tracking, deeper insights, and lasting motivation.

  • Fast & Free Shipping

    We offer fast and free shipping worldwide, so you can get back to training, playing, and performing without the wait.

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What Our Customer Say

  • Game-Changer for My Training

    “I’ve been using Fit Gear Wave’s smart fitness equipment for a few months now, and it’s completely transformed the way I train. The tech-driven features help me track progress, recover faster, and stay consistent—it's like having a personal coach built into my gear.”

    A headshot of a woman in sports gear

    Sarah L.

  • Quick Delivery, Solid Support

    Super happy with how fast everything ships—no waiting around, which is a win. And the customer service? Honestly, they’re just cool people who actually help when you need it. Makes the whole experience smooth and stress-free.

    a man who is a personal in fitness gear

    Daniel M.

  • Reliable, Fast & Friendly

    I’ve ordered a few times now and every single delivery has been quick and smooth. No drama, no delays. Plus, the team behind the scenes is super helpful—always ready to sort things out or answer questions. Definitely feels like they care about their customers.

    A African American woman using resistant band in a squat postion

    Chantel R.

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FAQs

How long does shipping take?

  • USA Orders: Estimated delivery is 7–14 business days.
  • International Orders: Estimated delivery is 14–21 business days.
Note: Delivery times may vary slightly depending on your location and customs processing.

Do you provide tracking information?

Yes! As soon as your order ships, you’ll receive an email with your tracking number. You can also track your package directly on our Track Your Order page.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and with packaging intact. To start a return, please contact our support team.

Do you offer free shipping?

Yes! We offer free standard shipping worldwide.

If you’d like to receive your order faster, we also provide expedited shipping options. The cost for expedited shipping will be calculated at checkout based on your location and selected delivery speed.

Can I cancel or change my order after placing it?

We process orders quickly, but if you need to make a change or cancel, please contact us within 12 hours of placing your order. After that, we may not be able to stop the shipment.

What payment methods do you accept?

We accept all major credit and debit cards, as well as secure payment options such as PayPal.

Do you ship internationally?

Yes! We ship worldwide. Delivery times for international orders are 14–21 business days depending on your location. Restrictions apply to certain products, view product description for details.

My tracking says ‘delivered’ but I haven’t received my order. What should I do?

Please first check with neighbors or your local postal office, as packages are sometimes left nearby. If you still can’t locate it, contact us and we’ll assist you.